Free customs procedure consultation services were created to help businesses resolve many difficulties and obstacles. These consulting services are growing, expanding, developing, and gaining interest and attention from everyone.

Free Consultation Services

Consultation services play a very important role for exporting enterprises because customs agencies are crucial to the country’s economic development. They participate in the coordination process, facilitating the clearance of goods across borders.

Customs agencies always ensure that procedures are clear, strict, and guarantee safety and accuracy for the transportation of goods in particular, and for the development and integration of international trade in general. That is why free customs consultation services were born, and Plato Logistics is an expert consultant that provides step-by-step guidance to our valued customers in the quickest and most accurate way.

What are Customs Procedures?

These are the necessary procedures for importing goods or transport vehicles into a country or exporting them across a national border. This is a mandatory requirement for all import-export goods. It is noteworthy that customs procedures apply only to goods and transport vehicles, not to people. The service will help you resolve many questions and difficulties during the customs process.

The Purpose of Customs Procedures

Free customs procedure consultation clarifies two purposes. First, it is a tool for the state to calculate and collect taxes. This is a very important purpose for controlling and planning economic development. The second purpose of customs procedures is to manage goods. With these procedures, it ensures that goods brought into Vietnam, as well as those exported from Vietnam, are safe and not on the prohibited list. Thus, prohibited goods cannot be illegally imported into Vietnam, and activities like smuggling antiques or wildlife from Vietnam to other countries cannot be carried out through official channels.

Free Customs Consultation on Relevant Legal Documents

Customs procedures are all based on legal documents. Therefore, when you want to learn more, one of the most important things is to grasp the basic laws related to the field or to contact service consulting companies.

Plato Logistics’ Free Customs Procedure Consultation on Legal Documents You Can Reference

The legal documents you can look into are the Customs Law of 2005 (amended in 2014); Decree 154/2005/NĐ-CP detailing the 2005 Customs Law; Decree 08/2015/NĐ-CP on the implementation of the Customs Law regarding customs procedures, inspection, and supervision; Circular No. 38/2015/TT-BTC dated March 25, 2015, of the Ministry of Finance; Circular No. 39/2018/TT-BTC dated April 20, 2018, of the Ministry of Finance amending and supplementing some articles of Circular No. 38/2015/TT-BTC; Official Dispatch No. 1237/TCHQ-TXNK dated March 8, 2018; Official Dispatch No. 1395/TCHQ-TXNK dated March 16, 2018, etc.

These are all legal documents frequently used in customs procedures, and you can also choose reputable free customs procedure consultation services to get advice and a thorough understanding of the laws and customs procedures.

Free Consultation on Declaring and Submitting Customs Declarations

When providing free consultation on customs procedures, the first step is always to declare relevant information such as the exporter, importer, customs agent (if any), shipping information, and goods information: total invoice value, product name, HS code, origin, etc., on the customs declaration form. For the customs declaration form, you can rest assured as the customs authority has a standardized and unified template, pre-printed to help declarants understand and fill it out accurately.

Consultation on Lane Assignment Results

Consultation on lane assignment results will be divided into 3 types: green lane, yellow lane, and red lane. The green lane is further divided into two types: unconditional green and conditional green. For unconditional green, you only need to fulfill your tax obligations to quickly export the goods or bring the goods to your warehouse (for imported goods). For conditional green, you will have to present additional documents such as a quality inspection certificate, tax payment receipt, etc.

Customs consultation clarifies that for the yellow lane, you must present a set of paper documents including: the customs declaration, foreign trade contract, commercial invoice, packing list, and other documents to proceed with the customs clearance at the port.

The red lane has the highest level of inspection. You still have to submit the full set of documents as with the yellow lane, but afterward, you will have to register for a physical inspection, go to the port to complete additional procedures for the inspection registration, and then a customs officer will come down to physically inspect the goods. This lane requires more procedures, time, and effort for both the customs authority and the cargo owner. With free customs procedure consultation at Plato Logistics, customers will receive clearer advice on this topic.

Consultation on Tax Payment

Once completed, the next important customs procedure is tax payment. At Plato Logistics, we will explain tax payment more clearly: The declarant pays taxes and fulfills financial obligations as required. Common forms of tax payment include immediate payment, grace period, bank guarantee, etc. Depending on the business type of the imported or exported goods, there will be a suitable form of tax payment. Only when the cargo owner has paid the tax and the payment is reflected in the system will the customs authority approve the clearance for the shipment.

To fully understand customs procedures, customers should choose high-quality and reputable consulting services to carry out the procedures accurately and smoothly. Plato Logistics is a provider of reputable customs declaration services that can offer free, fast, and comprehensive customs procedure consultation to all clients.

All-Inclusive Customs Services

Customs procedure services are a strength of Plato Logistics. We offer our valued customers an all-inclusive customs service package with the criteria: fastest, most reasonable price, and most professional.

Plato Logistics is one of the companies that has been working for many years in the logistics field. With a professional team of staff, we understand the complex issues of our valued customers and have experience in handling customs procedures for many different types of goods.

An all-inclusive customs service is a customs procedure service in which Plato Logistics represents the customer in carrying out all work related to the import-export shipment from start to finish with all other relevant parties.

Plato Logistics’ customs procedure services include:

• Customs clearance for import-export goods.
• Pre-determination of applicable taxes.
• Goods classification and pre-determination of the HS code.
• Applying for export/import licenses for special goods.
• Customs procedures for goods under temporary import-re-export, temporary export-re-import regimes.
• Customs procedures for goods entering/exiting a bonded warehouse.
• Customs procedures for transit goods.
• Customs procedures for dangerous goods.